What types of shoe laces does Ruloc offer?
We specialize in premium shoe laces for all types of footwear, including flat, round, waxed, and stretch-fit laces—perfect for sneakers, dress shoes, boots, and athletic shoes.
Are Ruloc laces compatible with all types of shoes?
Yes! Our laces are available in a variety of lengths and styles to fit most common eyelet configurations. Check each product description for sizing guidance.
How do I choose the right lace length for my shoes?
We provide a sizing chart on each product page. You can also contact us with your shoe type and eyelet count, and we’ll recommend the best length.
Do you ship internationally?
Yes. We ship worldwide to most countries. For details on shipping times and costs, please visit our Shipping Policy.
How long does order processing and delivery take?
Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery if the item is unused, undamaged, and in its original packaging. Visit our Return Policy for full details.
How do I request a refund or return?
Email us at help@ruloc.net with your order number and reason for return. We’ll provide return instructions and issue a refund after inspection.
Are your laces machine washable?
Yes, most of our laces are machine washable, but we recommend air-drying them to maintain durability and shape.
Can I cancel or change my order after placing it?
We process orders quickly, but if you contact us within a few hours of purchase, we’ll do our best to cancel or modify the order before it ships.
How can I contact customer service?
Youcanreachusbyemailat,hlep@ruloc.netorbyphoneat+15407202185, Monday - Friday : 9am-5pm.